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Terms & Conditions

1. Introduction
This website is operated by Hillsnatural. The terms 'we', 'us', and 'our' refer to Hillsnatural. The use of our website is subject to the following terms and conditions of use, as amended from time to time (the 'Terms'). The Terms are to be read together with any terms, conditions, or disclaimers provided on our website. Please review the Terms carefully. They apply to all users of our website, including without limitation, users who are browsers, customers, merchants, vendors, and/or contributors of content. If you access and use this website, you accept and agree to be bound by and comply with the Terms and our Privacy Policy. If you do not agree to the Terms or our Privacy Policy, you are not authorized to access our website, use any of our website’s services, or place an order on our website.
2. Use of our Website
You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your state or province of residence and are legally capable of entering into a binding contract.
You agree not to use our website to conduct any activity that would constitute a civil or criminal offense or violate any law. You agree not to attempt to interfere with our website’s network or security features or gain unauthorized access to our systems.
You agree to provide us with accurate personal information, such as your email address, mailing address, and other contact details in order to complete your order or contact you as needed. You agree to promptly update your account and information. You authorize us to collect and use this information to contact you in accordance with our Privacy Policy.
3. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending, or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly, and your continued access or use of our website will mean that you agree to any changes.
You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuance of our website or for any service, content, feature, or product offered through our website.
4. Products or Services
All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products to any person, household, geographic region, or jurisdiction.
Prices for our products are subject to change without notice. Unless otherwise indicated, prices displayed on our website are quoted in Indian Rupees.
We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.
We do not guarantee the accuracy of the color or design of the products on our website. We have made every effort to display the colors and designs of our products, including our premium tea collection and millet products, as accurately as possible.
5. Links to Third-Party Websites
Links from or to websites outside our website are meant for convenience only. We do not review, endorse, approve, or control, and are not responsible for any sites linked from or to our website, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk, and we will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only, and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.
6. Use Comments, Feedback, and Other Submissions
You acknowledge that you are responsible for the information, profiles, opinions, messages, comments, and any other content (collectively, the 'Content') that you post, distribute, or share on or through our website or services. You further acknowledge that you have full responsibility for the Content, including but not limited to its legality and its intellectual property ownership.
You agree that any Content submitted by you in response to a request by us for a specific submission may be edited, adapted, modified, recreated, published, or distributed by us. You further agree that we are under no obligation to maintain any Content in confidence, to pay compensation for any Content, or to respond to any Content.
We reserve the right to terminate your ability to post on our website and to remove any Content that we deem objectionable.
7. Your Personal Information
Please see our Privacy Policy to learn about how we collect, use, and share your personal information.
8. Errors and Omissions
Our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies, or omissions may relate to product description, pricing, promotion, and availability. We reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by law.
9. Disclaimer and Limitation of Liability
You assume all responsibility and risk with respect to your use of our website, which is provided 'as is' without warranties of any kind, either express or implied. We do not warrant that our website, its content, or its services will be uninterrupted or error-free.
In no event will we or our affiliates be liable for any direct, indirect, special, incidental, consequential, or punitive damages arising from your use of our website.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, liabilities, or expenses arising from your use of our website, violation of the Terms, or posting of any materials on or through the website.
11. Entire Agreement
The Terms and any documents expressly referred to in them represent the entire agreement between you and us.
12. Governing Law
Any disputes arising from the Terms, Privacy Policy, or your use of our website will be governed by the laws of India and will be resolved in the courts of Chennai.
13. Shipping policy with minimum and maximum delivery timeline
We deliver items within 3 to 7 days. However, in some cases where the quantity is large or the location is outside our easy delivery zone, delivery may take up to 15 days.
14. Questions or Concerns
Please send all questions, comments, and feedback to us at hillsnaturalproducts@gmail.com.